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Course Overview

This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Career Benefits & Pathways

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• Accounts Supervisor
• Executive Personal Assistant
• Office Administrator
• Project Assistant

Preferred pathways for candidates considering this qualification include:

• after achieving the BSB30407 Certificate III in Business Administration or other relevant qualification/s, or
• providing evidence of competency in the majority of units required for the BSB30407 Certificate III in Business Administration or other relevant qualification/s, or
• some vocational experience in providing administrative or operational support to individuals and/or teams but without a formal business administration qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

• Accounts Receivable Clerk
• Accounts Payable Clerk
• Clerk
• Data Entry Operator
• Junior Personal Assistant
• Medical Records Officer
• Receptionist
• Office Administration Assistant
• Office Administrator
• Word Processing Operator.

This breadth of expertise would equate to the competencies required to undertake this qualification.

Course Structure & Assessment

The course structure will be consistent in its approach with a series of workshops, learning and skill development activities and assessments that may include both on and off-the-job tasks, research, individual and group work and facilitated sessions. Assessment will be based on a range of tasks which may form a portfolio of evidence for each unit. The overall learning for each individual will be outlined within a specific Individual Training Plan that will include acknowledgement of industry experience, pathway pre-requisites, recognition of current competencies and prior learning.

Recognition of Prior Learning (RPL) recognises any prior knowledge and experience and measures it against the qualification and in this instance you may not need to complete all of the units of competency. Completion of this qualification will require you to successfully complete a range of assessment tasks that align to each unit of competency that meet the requirements of the Australian Qualifications Training Framework (AQTF).

Australian Qualification Framework: Level 4

Breadth, depth and complexity of knowledge and competencies would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance are involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature. Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills. Applications involve responsibility for, and limited organisation of, others.

Pathways from this Qualification

After achieving the BSB40507 Certificate IV in Business Administration, candidates may undertake the BSB50407 Diploma of Business Administration, a qualification for those wishing to develop specialised technical or theoretical management skills, or a range of other Diploma qualifications.